This likely isn't telling you anything you don't already know, but plenty of other industries (or at least organizations) manage to fail on their biggest days of the year.
Thoroughbred Times Managing Editor Tom Law is running in the Vermont City Marathon as I type (or if he had the race of his life is just about finishing).
As a friend, I know how hard Tom has worked to participate in this race, and I was really looking forward to spending part of my Sunday morning cheering him on from the computer while writing about yesterday's stakes races at Churchill Downs. Sadly, neither of the official sites of the Vermont City Marathon have loaded all morning, so I have no idea how Tom is doing/did. Hopefully well.
Anyway, I just don't get the cavalier nature in which organizations treat their websites, and I sadly have to include my employer in that seeing as in the past eight months our website has crashed for many hours during the select portion of the Keeneland September yearling sale and Kentucky Derby week.
I very much believe there is still a demand and an audience and a need for the printed word, but as someone who first logged on to Prodigy in 1992, I certainly appreciate the role the internet plays in informing people and getting them to trust/use/appreciate your brand.
I hope Tom did extraordinarily well today, but the thing I most likely will remember most about the Vermont City Marathon is that its website didn't load on the day of the race.
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